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Legal Information

This page provides important legal information regarding the Sunwin company and platform, as required by regulatory authorities for transparency. Players are recommended to refer to this content to clearly understand the service owner, operating license, and relevant legal terms.

1. Service Owner & Operator

The Sunwin platform is owned and operated by Amadeus Technology B.V., a company incorporated under the laws of Curaçao with commercial registration number 164694, and legally registered at the Curaçao Chamber of Commerce. The company's registered address is: Chuchubiweg 17, Curaçao.

All online gaming services provided by Sunwin are conducted through this legal entity. Amadeus Technology B.V. has been licensed by the Curaçao Gaming Control Board since December 16, 2025, to offer games of chance/betting, under license number OGL/2024/1272/1143, in accordance with the National Ordinance on Offshore Games of Hazard (NOOGH, Landsverordening buitengaatse hazardspelen, P.B. 1993, no. 63).

2. Operating License

Sunwin operates legally under the authorization of the Curaçao Gaming Authority (CGA), the state regulatory body for online gaming in Curaçao. We hold License No. OGL/2024/1273/1142, issued by the CGA on December 18, 2025. This is an Online Gaming License issued under the new Curaçao regulatory framework, allowing Sunwin to provide betting services, including sports betting, online casinos, and games of chance, internationally.

This license confirms that Sunwin has fully met the strict standards set by the Curaçao regulator, including requirements for financial capacity, operational expertise, transparency, security, and social responsibility. Players can be completely assured that Sunwin operates under the strict supervision of the CGA and fully complies with regulations related to anti-money laundering (AML), crime prevention, and player protection.

3. Regulatory Body

Licensing & Supervisory Authority: Curaçao Gaming Authority (CGA).

Website: gamingcontrolcuracao.org – where players can verify Sunwin's license information or learn more about online gaming regulations in Curaçao.

Note: The CGA permits operations in many global markets, but there are restricted regions based on policy. Sunwin commits not to target or provide services in prohibited countries/regions (e.g., where online betting is illegal or where the CGA does not allow service provision). If you reside in a restricted region, please do not use our services. The list of restricted regions may change according to legal regulations, and Sunwin reserves the right to refuse access to IP addresses originating from these areas.

4. Copyright & Intellectual Property

All content, interface, design, logos, trademarks, and source code on the Sunwin website are the exclusive property of Amadeus Technology B.V. or its licensors. These rights are protected under domestic and international intellectual property laws. Any copying, distribution, modification, or use of any component of Sunwin's intellectual property for commercial purposes without our prior written consent is strictly prohibited. Players are only granted limited rights to use the content on the website for personal and non-commercial purposes, and must comply with the published DMCA & Intellectual Property Policy.

5. Legal Disclaimer

Although we always strive to ensure the accuracy and integrity of information on the website, content may contain minor errors or be adjusted over time. Sunwin disclaims liability for any errors or omissions in the content of this page, but we will proactively update it promptly upon detection or notification. Furthermore, as stated in the Disclaimer section, Sunwin is not responsible for indirect damages or losses arising from the use of the service, to the extent permitted by law.

6. Governing Law and Jurisdiction

Access to and use of Sunwin, as well as our entire terms and policies, are governed by the current laws of Curaçao. In the event of a dispute requiring judicial resolution, such dispute shall fall under the jurisdiction of the Curaçao Courts or the corresponding competent authority as prescribed by the operating license. However, Sunwin always prioritizes resolving all disagreements through negotiation and internal mediation before proceeding with legal measures.

7. Anti-Money Laundering (AML) and KYC

In accordance with Curaçao law and international standards (FATF), Sunwin implements full measures to prevent money laundering and terrorist financing. These measures include: KYC (Know Your Customer) Process, Monitoring suspicious transactions, and Reporting to the Curaçao Financial Intelligence Unit when necessary. Any abuse of the service for money laundering purposes will be blocked immediately and reported as required. We also strictly adhere to the "know your customer" principle and may request you to provide additional information or documents during service use to ensure safety and legal compliance.

8. Social Responsibility & Responsible Gaming

Sunwin is committed to the highest level of player protection. We apply the Responsible Gaming Policy under the guidance of the Curaçao Gaming Authority (CGA), including: Strictly prohibiting participation by persons under 18, Providing self-limitation and self-exclusion tools, Warning about gambling addiction risks, and Training staff to recognize and support players with signs of problems.

If you need support related to problem gaming, please refer to the Responsible Gaming page or contact us directly for help.

You are not permitted to register on the Website or use our services if you are a resident of: Aruba, Australia, Bonaire, Brazil, Canada (Province of Ontario), Curaçao, France, Iran, Iraq, the Netherlands, Saba, Spain, Portugal, St. Maarten, Statia, the United States or its territories, or the United Kingdom.

We reserve the right to refuse customers from any other countries outside the jurisdictions mentioned above at our sole discretion.

9. Legal Contact

If you need to contact us regarding legal matters (e.g., privacy requests, copyright complaints, questions about terms), please use the following channels:

  • Legal Email: legal@sunwin.com
  • Office Address: Amadeus Technology B.V. (Legal Department), Chuchubiweg, Curaçao.

We recommend players prioritize using standard customer support channels (Live Chat, CS Email) for general issues. The legal channel should only be used when strictly necessary, directly related to legal rights and obligations.

10. Updates and Validity

The legal information on this page is effective from the date of issuance. We may update the content to reflect changes related to the legal entity, license, or applicable legal regulations. All changes will be publicly notified on the page and take effect 07 days after posting. Players are responsible for periodically reviewing to understand important updates.

By continuing to use Sunwin, you confirm that you have read, understood, and agreed to all legal information stated above, as` well as all relevant Terms & Policies. We aim to build a safe, transparent, and law-abiding entertainment community – sincerely thank you for your trust and cooperation.